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Delivery & Shipping Policy

At Dizney Baby Shop Varkala, we aim to deliver your orders safely and on time. This Shipping Policy explains how we process, handle, and deliver your purchases.

1. Shipping Charges

Shipping charges are extra and will be added to your final bill.
The charge may vary based on delivery location, package weight, and courier service.
Any special delivery requests may include additional charges.

2. Delivery Areas

We currently provide delivery to:

Varkala and surrounding local areas
Selected pin codes within Kerala (based on courier availability)

If your location is outside our service area, we will inform you before order confirmation.

3. Order Processing Time

Orders are usually processed within 1–2 working days.
Orders placed on Sundays or public holidays will be processed on the next working day.

4. Delivery Time

Estimated delivery times:

Local Delivery (Varkala): 1–2 days
Within Kerala: 3–7 working days

Delivery timelines may vary due to courier delays, weather, or unforeseen circumstances.

5. Tracking & Updates

Once your order is shipped, you will receive updates via WhatsApp, SMS, or phone.
Tracking numbers will be provided when available through the courier partner.

6. Delivery Attempts

If the courier is unable to reach you, they may attempt delivery again.
If delivery fails due to incorrect address or unreachable contact, you may need to pay additional charges for re-delivery.

7. In-Store Pickup

You may also choose store pickup at no additional cost.
After placing your order, we will notify you when your items are ready for collection.

8. Damaged Packages

If your package arrives damaged: